WHY KNOWLEDGE MANAGEMENT?

This chapter talks about the reasoning for choosing to learn and adhere to knowledge management.

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• 1.1 The Big Picture

  • The global knowledge driven economy

  • Knowledge as the critical key asset for knowledge driven organisations

  • Knowledge as the key factor of production

• 1.2 The Business Case

  • Much faster and better ways to manage knowledge creation, transfer, retention and application

  • From fragmented knowledge to collective organisational / institutional knowledge

  • Significantly reduced costs to avoid repeating mistakes and re-inventing, with reusable knowledge assets

  • Knowledge / Intellectual asset management

• 1.3 The Five Dimensions Framework

  • Personal, team, organisational, inter-organisational and global KM

  • Effective information communication, collaboration, learning, knowledge and innovation asset management

  • Building personal, team, and organisational knowledge capital

  • Knowledge competencies development

  • Incremental and radical knowledge creation and innovation